Privacy Policy

1. Information we collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide

When you complete our contact form, request a consultation, or correspond with us by email, we may collect:

• Your name and job title
• Your work email address and phone number
• Your company name and industry
• Information about your technology challenge or inquiry
• Any other information you choose to share with us

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is used solely for website analytics and security purposes.

2. How we use your information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the consulting services you have requested
• To assess whether Shelorve is the right partner for your engagement
• To communicate with you about proposals, engagements, and ongoing work
• To send you relevant insights and articles, where you have subscribed
• To comply with our legal obligations
• To improve our website and understand how visitors use it

We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising purposes.

3. Legal basis for processing

Shelorve LLC is a US-based company. The primary legal framework governing our data processing is US law. We do not actively market to or solicit clients in the European Union or United Kingdom.

However, our website uses Google Analytics, which may automatically collect technical data — such as IP addresses and browsing behavior — from visitors regardless of their location. To the extent that any such collection involves personal data of individuals in the EU or UK, we rely on the following bases under applicable data protection law:

• Legitimate interestsTo respond to your business inquiry, assess potential engagements, and operate and improve our website. We have assessed that our legitimate interests are not overridden by your rights and freedoms in this context.
• Contract performanceTo deliver consulting services where we have an engagement agreement in place.
• ConsentTo send you insights and articles where you have explicitly subscribed, and for non-essential analytics cookies where you have consented through our cookie tool.
• Legal obligationWhere processing is required to comply with applicable US law.

If you are located in the EU or UK and have questions about how your data is handled, please contact us at hello@shelorve.com.

4. Information sharing and disclosure

We do not share your personal information with third parties except in the following limited circumstances:

• Service providersWe may share information with trusted service providers who assist us in operating our website or conducting our business (such as email delivery services), subject to confidentiality obligations.
• Legal requirementsWe may disclose information if required by law, court order, or governmental authority.
• Business transfersIn the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

All third-party service providers are required to handle your personal information securely and only for the purposes we specify.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For inquiries that do not result in an engagement, we typically retain contact information for up to two years from your last interaction with us. For active and former clients, we retain engagement-related information for seven years to comply with legal and professional obligations.

You may request deletion of your personal information at any time by contacting us at the address below.

6. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

7. Your rights

Depending on your location, you may have the following rights with respect to your personal information:

• AccessThe right to request a copy of the personal information we hold about you.
• CorrectionThe right to request that we correct any inaccurate or incomplete personal information.
• DeletionThe right to request that we delete your personal information, subject to certain legal exceptions.
• PortabilityThe right to receive your personal information in a structured, commonly used, machine-readable format.
• ObjectionThe right to object to processing of your personal information where we are relying on legitimate interests.
• Withdrawal of consentWhere we process your information based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@shelorve.com. We will respond within 30 days.

8. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device.

We use:

• Strictly necessary cookiesRequired for the website to function correctly. These cannot be disabled.
• Analytics cookies — Google AnalyticsWe use Google Analytics to understand how visitors interact with our website, including pages viewed, time on site, and general geographic region. Google Analytics collects this data using cookies and may process IP addresses. These cookies are only set with your consent and can be disabled through your browser settings or our cookie consent tool.

You can control cookies through your browser settings and, where applicable, through a cookie consent tool on the website. For more information about how Google uses data collected through Analytics, visit google.com/policies/privacy/partners.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's privacy

Our website and services are directed at business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

11. International data transfers

Shelorve LLC is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Where required by applicable law, we take reasonable steps to ensure that any international transfer of personal data is handled with appropriate care and in accordance with this policy.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact us

If you have questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how we handle your personal information, please contact us:

We respond to all privacy inquiries within 30 days.